Contact Us

There are several ways to contact us.

Firstly, you can use the contact form below and we will email you back within 48 hours. This is the best way to contact us as we are always checking our emails and generally reply very quickly.

You can email us at hello@palmprinting.co and we will respond to you within 48 hours. 

OR

You can call us on: +62 (0361) 472 6998 (Indonesian number). This line only has Indonesian speaking administration staff and an English speaking representative may not be available at that time. If this is the case, please send us an email to hello@palmprinting.co. Please note we do not return calls to overseas numbers (those phone numbers located outside of Indonesia).

Factory Visits

We receive numerous requests daily to tour our facilities, and as we do not have a printing showroom and work exclusively online, we are unable to conduct factory visits at this point in time. We keep all of our clients' designs confidential and do not allow others to wander through our factory to see other customers' prints.

We do understand however that customers like to feel our available fabrics and see our printing results. To feel all of our fabrics available, we offer a swatch book for purchase for 140,000 IDR plus delivery cost within central Bali, or $40 USD including international DHL Express Shipping. Please email us at hello@palmprinting.co to order a swatch book to feel our fabrics and see our printing results on the swatches.