FAQ

Q. What fabrics are you able to digitally print?

A. At Palm Printing Co we digitally print custom designs on both natural (cotton, rayon, viscose, bamboo, linen, tencel etc) and polyester based fabrics. 

 

Q. Are you able to digitally print mulberry silk?

A. Unfortunately not at this stage.

 

Q. Are you able to organise shipping of our fabric?

A. Yes we send our orders to most countries using DHL couriers.

 

Q. How much does it cost to send 1meter of fabric?

A. Our shipping cost is weight based, so the final shipping cost will vary considerably depending on the selected fabric type & amount. We usually recommend letting us know which fabric from the list you're interested in, quantity & postcode for us to provide a shipping estimate.

 

Q. Do you have a selection of fabrics to choose from?

A. Yes we do, please refer to our fabric & price list here

 

Q. Do you have a selection of in house prints to choose from?

A. Not at this stage however most of our clients purchase commercial print licenses from websites such as shutterstock or creativemarket.

 

Q. What artwork file types do you accept?

A. Our file specifications are as followed:

  • Formats in either: TIF, JPG, PDF, EPS or AI.
  • The height of fabric is considered the "length" direction.
  • Ensure artwork is ready to print, sized/scaled & repeatable/seamless (if applicable)
  • 500mb or less in size.
  • Resolution 150 DPI minimum.
  • RGB colour space.

 

Q. Do you also cut & sew garments?

A. At this stage we only focus on yardage printing jobs but contact us and we may be able to suggest someone. 

  

Q. Do you offer any sustainable or organic fabrics?

A. Yes we do, please check out our price list here

 

Q. Can I call or drop by to the factory if I'm in Bali?

A. Due to the number of daily orders we don’t provide private tours or consultations for Palm Printing as we work exclusively online. To avoid any potential issues we don't accept orders through phone calls as we have a simple "If it's not written - we don't process it" policy. 

 

Q. Do you sell printed swatch books?

A. Yes we do, If you would like to receive a swatch book to an international address please send USD40 to our paypal account hello@palmprinting.co and kindly provide a delivery address (no po boxes) and a contactable phone number. If you are in Bali we can organise for the swatches to be delivered to your address for IDR230k or equivalent in USD/AUD.

 

Q. Why are you more expensive than other fabric printers in Bali?

A. We’re a digital fabric printer (not screen printing) which focuses on zero water pollution & sustainability.  Our minimum is 1 meter with no setup/screen costs and no limit to number of colours. 

The printing method most fabric printers are in Bali is screen printing which has minimums (generally 80-200meters), screen setup charges ($50-100 per colour), colour limitations and worse they discharge all their unprocessed water/chemical run off directly into either the ground water or river system - it’s a sad fact that every single fabric screen printer in Bali does this.